GRILLGRATE
Product Support
FAQ's
GRILLGRATE FAQs
Got a question? Chances are a member of the #GrillNation have wondered the same thing. Check out our FAQs below!
Grillgrate Features & Use
GrillGrates sear and sizzle foods better than traditional grills, which have more open exposure to direct flame and juices which fuel flareups. GrillGrates virtually eliminate charring but accentuate searing. This "sizzle effect" is a major difference when comparing GrillGrates to conventional grills. In open fire grilling much of the dripped fatty juice becomes fuel that is carbonized onto the outer layer of the food aided and compounded by flaming and flareups. With GrillGrates, juices steam and boil. This aromatic sizzling delivers a huge pop of flavor instead of charred taste. Over time, fatty juices drain out through the fat draining holes in the valleys. Learn more about the science of GrillGrates here.
GrillGrates are an investment, but one that over 1,000 5-star reviewers agree is worth it! GrillGrates are made in the USA, which is more expensive than outsourcing. Additionally, hardcoat anodization is expensive, but it’s the only way to get a product that never rusts and lasts a lifetime. The grates will outlive your current grill, and every grill you buy after that! Finally, the patented rail/valley design uses much more metal than traditional grates, and aluminum is more expensive than steel.
Although GrillGrates work well on top of existing grill surfaces, a lot of people are going the replacement route specifically on gas grills. Having some space in the back of the grill or on the sides is okay since GrillGrates trap heat and run hotter. If you want to remove your old grates because they are rusted or unusable, be careful covering more grill surface without leaving space for heat to escape. Your gas grill will run hotter, which is a good thing. The other good news is that your grill will be more efficient. Just watch your temps. Watch the video here.
No. They act as a flame shield to disperse heat laterally and to avoid hot spots. They also protect your burner tubes from accumulating debris.
There are a few things that could have gone wrong. The number one reason food will stick to any grilling surface is that the grill was not hot enough to begin with. Other times your seasoning or rub can be the culprit if it contains a high concentration of sugar. For a deeper dive about how to keep food from sticking to your grill, refer to this article on AmazingRibs.com.
We do not recommend you put anything on your GrillGrates other than food or our GrateGriddle. Heat can potentially become trapped and damage the GrillGrates.
Hard anodized aluminum is perfectly safe to cook on. Clemson University Extension's Home and Garden Information Center tested different cookware types, and found anodized aluminum cookware to be safe. According to the University of Clemson, leaching is most likely when the foods being cooked or stored are highly basic (like baking soda) or highly acidic (like tomato sauce, lemon juice, oranges, or vinegar). For example, tomato sauce has been shown to contain 3-6 mg aluminum (per 100 g serving) after cooking in aluminum pans, which translates into about one-tenth of the typical daily intake. This leaching of aluminum with acidic foods does not happen with aluminum cookware that is anodized, or electro-chemically processed to seal the aluminum in the cookware.
No other grilling surfaces block flare-ups. In fact, other grates contribute to them! It is impossible to burn your food with GrillGrates...imagine cooking bacon on a gas grill without a fire. No other surface allows for true grilling and griddling with one product. Steel grates rust and are impossible to keep clean. GrillGrates never rust, clean easily, and self-season over time. GrillGrates heat up and cool down faster that cast iron, require virtually no upkeep to maintain the seasoning, weigh less, and never rust.
Wait to place GrillGrates after the coals are burned down, ready to grill, and preheat for 10-15 minutes. Otherwise you will burn off all of your seasoning. NOTE: Aluminum melts at 1125°. Most grills top out at 700-800°. Most charcoal purists are Weber or Green Egg aficionados who understand heat control well. GrillGrates functionality is the same for charcoal grills. Food is protected from charring flare-ups and good juices sizzle just below the food for noticeably juicer more tender meats - particularly chicken and pork. If you are a high- heat charcoal griller you will love the way GrillGrates sear a steak while protecting it from drying out and charring. NOTE: You will be able to do more direct (rather than indirect) grilling with GrillGrates on charcoal grills.
Yes. Most grills typically run 100-150° degrees hotter at the cooking surface than the air in the hood. GrillGrates will be hotter still. Kamado grills run 200-300° hotter at the surface, gas grills 100-200° hotter and pellet grills you can expect to see about 100° hotter. Aluminum is a superb conductor of heat smoothing out hot spots and cold spots and focusing the heat of the grill to the raised rails. Adjust grill temps downward and use less fuel.
We do not recommend you put anything on your GrillGrates other than food or our GrateGriddle. Heat can potentially become trapped and damage the GrillGrates.
Sure can! Our buddy Meathead from Amazingribs.com and lots of our customers do it all of the time. Or you can use our GrateGriddle.
Product selection
Rectangular Gas Grill Owners: First, determine if you want to replace the grates on your existing gas grill or use GrillGrates on top of your existing surface. For choosing the right size of replacement sets, click here. For choosing the right size of top-sitting sets, click here.
Round Charcoal Grill Owners: GrillGrates sit on top of existing grates of round charcoal grills. Determine the diameter of your grill's existing grate. Click here to shop for kamado-style grills. Shop for all other round charcoal grills by clicking here.
Pellet Grill Owners: GrillGrates sit on top of existing pellet grill grates, which introduces high heat direct grilling. We recommend positioning GrillGrates over the fire pot with most pellet grills. Click here to shop for your pellet grill Sear Station.
Our custom cutting service cuts lengths 24 inches or less. There is a $5 per panel cutting fee built into the price. For more info check out our Custom Cut Page. We can only customize the length of GrillGrates, not the width. Cutting GrillGrates is easy with any metal cutting saw. Place the cut side to the back of the grill. OR, take them to your local hardware store as most have chop saws on site.
We have several lengths of GrillGrates: 12", 13.75", 15", 16.25", 17.375", 18.5", 18.8", 19.25", 20", and 24". Each grate is 5.25" wide, the space between each raised rail is 7/8", and the height of the grate is 13/16".
Care & Cleaning
GrillGrates are made of strong hard-anodized aluminum, which provides years of grate grilling. With moderate care and proper use, GrillGrates should outlast the life of your grill. Clean before grilling using a traditional wire brush or our GrillGrate's GrateBrush. Keeping the rails clean will deliver the best searing and nonstick results. Periodic cleaning in a sink or bucket is helpful after a heavy marinade that coats the GrillGrates. Learn more about care and cleaning.
Visit our Care And Cleaning page to learn the details.
Do not put GrillGrates in the dishwasher. Their harsh detergents are caustic and can pit the hard-anodized surface. Additionally, do no use caustic dishwashing detergent or oven cleaners on GrillGrates.
Cook some food with a high-fat content like chicken thighs or burgers the first few times you grill. Let your grates season like a cast-iron skillet. Seasoning with an onion is also a great technique. See the video here.
ORDERING PROCESS
Yes. We have a no questions asked Satisfaction Guarantee. After using GrillGrates, if you don't like them for any reason, we'll take them back. New or used GrillGrates may be returned within 30-days for a refund. You only pay shipping. Normal wear and tear or modifications are not covered by this warranty.
However, there are no returns for custom cut orders or clearance/factory second items.
The short answer is YES, except on custom cut orders. For full details on returns and shipping policies, please see our Returns & Shipping page here.
Our main warehouse is located in Cartersville, GA.
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